Grades: Troubleshooting Negative Grades in the Grader Report

You may encounter a negative grade in the course total that looks like this:

This issue is usually caused by the letter grades being set up incorrectly. To verify and correct:

This issue is usually caused by the letter grades being set up incorrectly. To verify and correct the problem:

1. Choose Grades from the course menu.
2. Choose the Letters tab in the Grader Report screen.
3. The lowest percentage listed is most likely something other than zero:
   
4. In the same Letters screen, choose the Edit tab.
5. You’ll see some blank spaces at the bottom of the list of letters and percentages.
   • In the left side column, enter a letter or word (for example: F or Incomplete).
   • In the right side column, enter 0.
6. Click Save Changes.
7. Access the Grader Report to verify this has fixed the issue.

Interested in learning more about grading and feedback in your online course? Feel free to explore the following article on our Center for Teaching and Learning:

• Grading and Providing Feedback: Consistency, Effectiveness, and Fairness

Please contact Technical Support at support@learninghouse.com or 1-800-985-9781 if this did not resolve your issue